Transform Customer Experience (CX) with Gen AI-Powered VIVI CX Bot
Are you looking for a way to automate and improve your customer interactions across multiple channels?
If so, you might want to check out VIVI, the no-code omnichannel conversational AI chatbot and voicebot (AI Call) solution from GoVivace.
Zero-Code Generative AI Omnichannel CXbot for AI Call(Voice), Chat, WhatsApp & Text / SMS to improve customer experience and increase your revenues with AI digital transformation.
VIVI is designed to handle various customer service tasks, such as support, sales, lead generation, order processing, appointment bookings, surveys, and more. VIVI can also transfer the conversation to a live agent if needed. Whether your customers prefer to communicate via web, mobile, or phone, VIVI can provide them with a seamless and satisfying experience. VIVI is powered by state-of-the-art voice technologies based on deep learning and neural nets that enable natural and intelligent voice and text interactions.
Self-Service & Automated AI Call Routing
Multi-Language & Scalability
24/7 Availability & Improved AI Call Management
Integration with CRM, AI Call Recording
AI Call Transcripts & AI Call Summary
Consistent Service & Actionable Insights
API integrations with third-party apps
No-Code Omnichannel Generative AI CXbot
Provide your customers with a seamless and satisfying experience across multiple channels with VIVI, the omnichannel conversational AI chat and voice (AI Call) solution. VIVI uses state-of-the-art voice technologies based on deep learning and neural nets to enable natural and intelligent voice and text interactions. VIVI can handle various customer service tasks, such as support, sales, lead generation, order processing, appointment bookings, surveys, and more. VIVI can also transfer the conversation to a live agent if needed. Whether your customers prefer to communicate via web, mobile, or phone, VIVI can meet their needs and expectations.
Achieving Scalability: Our smart AI chatbot and voice (AI Call)bots are self-service and available 24×7 and can scale on demand. They can handle thousands of concurrent conversations without compromising quality or performance.
Improving Customer Service: VIVI AI chat and voice (AI Call) provide quick and consistent responses, reducing response times and improving overall customer satisfaction. They can also personalize the interactions based on the user’s profile, preferences, and history.
Saving Costs: By handling routine inquiries, VIVI AI chat and voice (AI Call) frees up human agents to focus on more complex and valuable tasks, leading to cost savings. They can also reduce the need for additional infrastructure, training, or maintenance costs.
Enhancing User Experience: VIVI AI chat and voice (AI Call) offers a convenient and efficient way for users to get answers to their questions or resolve issues, leading to a better overall experience. They can also provide proactive suggestions, feedback, or follow-ups based on the user’s needs and goals.
Increasing Efficiency: VIVI AI chat and voice (AI Call) automates repetitive tasks and processes, leading to increased operational efficiency. They can also integrate with other systems and platforms, such as CRM, ERP, or e-commerce, to streamline workflows and data exchange.
Reducing Errors: VIVI AI chat and voice (AI Call) provides accurate and consistent information, reducing the risk of human errors in customer interactions. They can also learn from their own mistakes and improve over time.
Supporting Multilingualism: VIVI voice (AI Call) understands and responds in multiple languages, catering to a diverse user base. They can also detect the user’s language preference and switch accordingly.
Incorporating Voice Biometrics: VIVI AI chat and voice (AI Call) incorporate voice biometrics for user authentication and security. They can verify the user’s identity by analyzing their voice patterns and characteristics.
Customizability
VIVI voice (AI Call) and chat can be customized to fit your brand identity, tone of voice, and industry-specific terminology. You can also customize the appearance, behavior, and functionality of the voice (AI Call) and chatbot.
Compliance
VIVI voice (AI Call) and chat can help you comply with various regulations and standards, such as GDPR, HIPAA, PCI-DSS, or COPPA. You can also control the access and storage of your data and ensure its security and privacy.
Innovation
VIVI voice (AI Call) and chat can help you stay ahead of the competition and leverage the latest technologies and trends in conversational AI. You can also benefit from the continuous updates and improvements of the service.
VIVI is designed to provide a seamless and integrated customer experience across multiple channels and touchpoints
VIVI’s omnichannel feature enables businesses to engage with customers consistently, regardless of whether they interact through websites, mobile apps, social media, email, phone, or in person.
VIVI voice (AI Call) and chat provide a comprehensive approach to customer engagement by connecting and unifying various communication channels. This approach enhances the customer experience, improves efficiency, and enables data-driven decision-making, ultimately benefiting both businesses and their customers.
2 million +
Customers Engaged
5.5 million +
Intents Engaged
3.5 million +
Chat Support
Happy Clients
