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GoVivace Inc
  • Industries
    • HealthcareAI voice & chatbot solution for healthcare to automate patient support and appointments. Deliver 24/7 assistance with faster responses and seamless communication.
    • Financial ServicesAI voice & chatbot solution for financial services to automate customer support and transactions. Enable secure, 24/7 assistance with faster responses and seamless experiences.
    • Call CenterSmart AI voice & chatbot solution for call centers to automate interactions and reduce agent workload. Ensure faster resolutions with 24/7 support and improved efficiency.
    • HospitalityElevate hospitality experiences with VIVI – AI voice & chatbot solution for seamless guest interactions and bookings. Provide 24/7 personalized service with faster responses and enhanced guest satisfaction.
    • TravelTransform travel experiences with VIVI – AI voice & chatbot solution for bookings and customer support. Offer 24/7 assistance with quick responses and seamless journey management.
    • Retail & EcommerceDeliver seamless, AI-powered customer experiences across voice and chat. VIVI helps retailers engage shoppers, automate support, and drive conversions—24/7.
  • Products
    • Listener – Automatic Speech Recognition (ASR)Listener speech recognition machine understand and transcribe spoken language.
    • Authenti – Secure & Robust Speaker VerificationOur voice biometric solution is a patented advanced technology that uses unique vocal characteristics to verify a person’s identity
    • Authenti – Speaker IdentificationSpeaker Identification solution powered by GoVivace’s patented voice biometrics technology, that can rapidly match a voice sample with thousands, even millions, of voice recordings
    • Gender IdentificationGender Identification solution which uses the acoustic characteristics of speech to identify the gender of callers dialling an Interactive Voice Response (IVR) system
    • Intense AI Detection for Language IdentificationLanguage Identification solution that can quickly determine the language being spoken just by listening to it
    • Speaker CharacteristicsSpeaker Characteristics solution which is able to determine characteristics of a speaker just by listening to a person’s voice/speech
  • Solutions
    • VIVI – AI Intelligent Omni CX BotVIVI is a Zero-Code Generative AI Omnichannel CX bot for AI Call(Voice), Chat, WhatsApp & SMS to improve customer experience and increase your revenues with AI digital transformation.
    • CallAI – AI Intelligence for CX & Call Center Quality ManagementCallAI is a cutting-edge speech analytics solution powered by AI Intelligence, designed to transform customer experience (CX) and call center quality management. It automates everything from analyzing call recordings to coaching agents, ensuring top-notch performance with minimal effort.
    • ScriptoAI – Reliable AI Transcriptions PlatformScripto.ai is a speech-to-text technology that can turn spoken words into written text to make content simple, clear, and useful for different purposes.
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NPS Survey Chatbots: Automating Net Promoter Score Collection

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Accessible data and analysis: How Voice Assistants Serve the Enterprises
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