- Authenti — AI Speaker Intelligence
Understand not only who is speaking - but gain deeper intelligence about the speaker.
Go beyond speaker identification with AI-powered insights into emotion, language, age, gender, and other speaker characteristics - in real time.
- 30+ Languages
- Real-Time
- Streaming AI
- Cloud & On-Prem
- REST API
- WebSocket
- Enterprise Ready
- Speaker Intelligence
Turn voice into actionable intelligence.
Every call carries far more signal than words. Authenti extracts speaker-level attributes in real time so downstream systems can respond intelligently.
Accent Detection
Recognize regional accent patterns to refine routing decisions.
Gender Detection
Classify likely speaker gender to inform routing and personalization.
Age Group
Estimate a broad age band to guide conversation experience.
Voice Energy
Track vocal intensity and effort throughout a call.
Speaking Rate
Measure pace to flag agitation, urgency, or hesitation.
Speaking Style
Characterize delivery — formal, casual, scripted, or spontaneous.
- Language and Accent recognition
Detect the language. Route the conversation intelligently.
The moment a caller speaks, Authenti identifies the language and hands the conversation to the right voicebot or agent — reducing transfers and abandoned calls.
- Emotion Recognition
See Emotion Shift in Real Time
Authenti can identify emotion categories and continuously track how emotional state moves through a 3-D emotional space.
Real-Time Emotion Tracking
As the conversation evolves, emotion can shift from calm and neutral to concern, frustration, and satisfaction.
00:00
00:30
Calm
Slightly Concerned
Frustrated
Satisfied
- Speaker Analytics
See every conversation from a new perspective.
A live view of who is calling, how they feel, and how they speak — aggregated across your entire contact center.
Speaker Intelligence
Live Data
Today ▾
Calls Today
1,024
Languages
English
44%
Hindi
31%
Spanish
15%
Others
10%
Emotions
Happy
Neutral
Frustr.
Age Distribution
Ch
YA
Ad
Sr
Gender Distribution
Male 58%
Female 42%
Speaking Rate
Normal
62%
Confidence
High
0.91 avg
Voice Energy
Moderate
63%
- Industries
Speaker intelligence across every industry.
Banking
Fraud detection and caller authentication.
Healthcare
Patient identification and secure conversations.
Government
Identity assurance for citizen service lines.
Insurance
Claims-call verification and risk signal capture.
Telecom
Caller verification and routing.
BPO
Agent and customer conversation intelligence.
Travel
Faster, safer identity checks for booking changes.
Retail
Voice-based order and account verification.
Utilities
Secure account access for high-volume service lines.
- Deployment
Deploy where your data lives.
From fully managed cloud to air-gapped on-premise, Authenti fits your infrastructure and compliance requirements.
- Compliance & Security
Enterprise-ready by design.
Architecture and controls built with enterprise data protection requirements in mind. Where certification status is not confirmed, we describe our posture as compliance-ready rather than certified.
GDPR
Designed for GDPR-aligned data handling.
ISO 27001
Compliance-ready architecture.
SOC 2
SOC 2-ready control framework.
PII Protection
Designed to minimize and safeguard personal data.
Encryption
Encryption in transit and at rest.
Role-Based Access
Granular, role-based permissioning.
Audit Logs
Detailed, reviewable activity history.
Secure APIs
Authenticated, access-controlled endpoints.
- Benchmarks
Built for real-time voice workloads.
Performance characteristics are configured per workload and deployment. Figures below are illustrative categories, not published guarantees.
Latency
Real-time, configured for workload.
Enrollment Time
Configure for workload.
Verification Time
Real-time.
Supported Languages
30+ languages.
Concurrent Sessions
Enterprise scale.
Deployment Models
Cloud, private cloud, on-premise.
API Availability
Enterprise SLA-ready.
SDK Languages
Multiple languages supported.
- Product Comparison
Choose the right level of speaker intelligence.
| Capability | Verification | Identification | Speaker Intelligence |
|---|---|---|---|
| Identity Confirmation | ✓ | — | ✓ |
| Fraud Detection | ✓ | — | ✓ |
| Emotion | — | — | ✓ |
| Gender | — | ✓ | ✓ |
| Language | — | ✓ | ✓ |
| Age | — | ✓ | ✓ |
| Watchlist | ✓ | — | ✓ |
| Voicebot Personalization | — | — | ✓ |
| Continuous Authentication | ✓ | — | ✓ |