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VIVI
AI in E commerce and Retail
AI in Banking, Finance and Insurance
AI in Hospitality and Travel
AI in Medical and Healthcare
AI in Telecommunication
CallAI
AI in Contact Center & BPOs
AI in Banking, Finance and Insurance
AI in Telecommunication
AI in Other Top Industries
Products
Listener – Automatic Speech Recognition (ASR)
Listener speech recognition machine understand and transcribe spoken language.
Authenti – Secure & Robust Speaker Verification
Our voice biometric solution is a patented advanced technology that uses unique vocal characteristics to verify a person’s identity
Authenti – Speaker Identification
Speaker Identification solution powered by GoVivace’s patented voice biometrics technology, that can rapidly match a voice sample with thousands, even millions, of voice recordings
Gender Identification
Gender Identification solution which uses the acoustic characteristics of speech to identify the gender of callers dialling an Interactive Voice Response (IVR) system
Intense AI Detection for Language Identification
Language Identification solution that can quickly determine the language being spoken just by listening to it
Speaker Characteristics
Speaker Characteristics solution which is able to determine characteristics of a speaker just by listening to a person’s voice/speech
Solutions
VIVI – AI Voice and Chat
VIVI is an advanced omnichannel technology that uses natural language processing and machine learning algorithms to understand and respond to all Inbound & outbound customer queries and requests.
CallAI – Call center analytics with quality assurance using SpeechAI
CallAI can help you with diverse needs such as keeping tabs on the call drivers in your inbound, script compliance, auto QA, competitor mentions, CSAT, agent training, and target setting and developing performance improvement plans that can be implemented
ScriptoAI – Reliable AI Transcriptions Platform
Scripto.ai is a speech-to-text technology that can turn spoken words into written text to make content simple, clear, and useful for different purposes.
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VIVI-Ecommerce and Retail Whitepaper
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