Efficient AI bot for E commerce and Retail

VIVI for E commerce business and Retail services

Advanced Conversational AI technology

The e commerce  business and retail industry is one of the most competitive and dynamic sectors in the world. Customers expect fast, convenient, and personalized services, while businesses need to optimize their operations, reduce costs, and increase sales. How can VIVI Voice and Chat help?

VIVI Customer Service E commerce

VIVI Voice and Chat is a conversational AI platform that enables seamless and secure customer interactions, operational efficiency, and sales enhancement in the e commerce business and retail industry. It can understand natural language, provide relevant information, and perform various tasks through voice or text.

Customer Support and Technical Troubleshooting

24/7 Customer Support

Get round-the-clock customer support, answering customer queries and addressing issues at any time, even outside of regular business hours.

Instant Responses

Receive real-time responses to customer inquiries, reducing the waiting time and increasing customer satisfaction.

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Personalized Recommendations

Get personalized product recommendations based on your preferences and purchase history, improving cross-selling and upselling opportunities.

Product Information

Learn about detailed product information, specifications, pricing, and availability, helping you make informed purchase decisions.

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Virtual Shopping & Payment Assistance

Enjoy a virtual shopping experience by finding products, comparing options, and getting guidance through the payment process. VIVI AI chats and voice will help you with payment methods, security concerns, and troubleshooting payment issues.

Order Tracking & Cart Abandonment Recovery

Inquire about your order status, tracking information, and estimated delivery times through VIVI AI chats and voice. It will also remind you about items left in your shopping cart and offer incentives to complete the purchase.

VIVI Customer Service E commerce

Feedback and Reviews

Leave reviews and feedback after a purchase, contributing to the improvement of products and services

Language Support

Communicate with VIVI AI chats and voice  in your preferred language, breaking language barriers and expanding the market reach.

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Let us help you to get started...