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bpo

Pro-Tips for Automating Call Center Quality Assurance

Call Center Quality assurance

A well organized call center has a lot of different responsibilities and quality assurance involves analyzing and tracking performance for all of them. This can be achieved by Automating Call Center Quality Assurance

Categories Blog Tags bpo, call analytics, Call Center Quality Assurance, callcenter, contact center, customer support, generative analytics, qa, speech analytics, speechai
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Govivace is a leading conversational AI and speech analytics solutions providing company that specializes in creating intelligent omnichannel voicebot & chatbots for businesses of all sizes.
As a leading provider of AI-driven speech analytics solutions, offer valuable insights into customer behavior, preferences, and sentiment to uncover hidden patterns and trends within customer interactions. Our solutions can be customized to fit the needs of any industry.

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