Customer experience is a crucial factor that sets companies apart in today’s fast-paced business landscape. Efficient...

Call centers and Business Process Outsourcing (BPO) companies face several challenges in their operations. Some of...

Artificial Intelligence chatbot are the next big thing for businesses. Unlike traditional chatbots, AI chatbot use...

A well organized call center has a lot of different responsibilities and quality assurance involves analyzing...

With the advent of speech technology, the industry has witnessed various breakthrough changes in speech data...

Communication plays a vital role in our lives. Humans started with signs, symbols, Speech into Text...

Thanks to the evolution of speech recognition technology, there’s an easier and faster way of converting...

GoVivace ASR 511 services offer information ranging from today’s weather to “how soon will the L7...

Voice Bio metric systems will enhance the security at financial institutions to prevent the elevated risk...