With the advent of speech technology, the industry has witnessed various breakthrough changes in speech data and analytics. Organizations and enterprises around the globe now are employing speech and voice recognition systems in their premises to monitor and enhance a number of operations such as meetings, conferences, voice bots for sales and support, telephony and …
Communication plays a vital role in our lives. Humans started with signs, symbols and evolved to a stage, where they began communicating with each other using various languages. Then a paradigm shift happened and with the advent of computing and communication technologies, machines started communicating with humans and in some cases with themselves. This shift …
Thanks to the evolution of speech recognition technology, there’s an easier and faster way of converting speech into text—such as for generating transcripts of audio content. Machines can perform this time-consuming tedious job accurately and quickly. So who needs speech to text functionality? Audio sections of libraries generate transcripts of faculty lectures and guest talks …
511 services offer information ranging from today’s weather to “how soon will the L7 bus be here”. Today millions of travelers rely on 511 every month, to retrieve traffic updates, transit information and alternative solutions to their transportation needs. 511 is an integral part of what is a larger effort to create “Smart Cities” throughout …
In the internet age, loss of personal credentials through security breaches (such as the Target Data Breach in 2013) has become a common occurrence. This places individuals and financial institutions at an elevated risk of fraudulent activity.However, some of this activity may be stopped in its tracks by employing additional voice biometrics system to enhance …
Texting thumb is every smartphone user’s nightmare. All because mobile apps have invaded every facet of modern lives—socializing, shopping, banking, and so on. And, they promise to get still more versatile. Voice technology is predicted to power the next wave of mobile apps. Consider for example a grocery store shopping mobile app. What every smartphone …
Big Data, higher compute capacities and GPUs and deep learning has had a transformative effect on the speech technologies of today. The transformation in technology has lead to accuracies that only rival humans. Obviously, the industry has moved to embrace the new technology and the effect is visible in contact centers across the globe. For …
